People Centred AI Adoption

Helping organisations move from AI experimentation to confident, responsible adoption.

At True, we help organisations introduce artificial intelligence in a way that builds confidence, capability and trust across teams.

Many organisations are exploring AI tools, but moving from experimentation to sustainable, organisation-wide AI adoption requires more than technology. It requires leadership, communication and capability.

Research from organisations including McKinsey & Company and IBM shows the biggest barriers to AI adoption are not technical — they are human. Trust, confidence and uncertainty about responsible use often determine whether AI initiatives succeed.

That’s why our work focuses on the people side of AI adoption.

  • We help organisations introduce AI in a way that builds confidence rather than anxiety.

    Our approach focuses on:

    • Building AI confidence and capability across teams

    • Internal and change communication to support AI implementation

    • Helping leaders introduce AI in a way that builds trust

    • Creating safe spaces for experimentation and learning

    • Embedding AI into everyday workflows

  • We typically support organisations through a combination of consulting, workshops and capability development.

    AI adoption workshops
    Practical sessions designed to build understanding and confidence across teams.

    Leadership briefings
    Helping leaders understand the cultural and organisational implications of AI adoption.

    AI literacy development
    Equipping teams with the skills and guardrails needed to use AI responsibly.

    AI change and communication support
    Supporting internal communication, HR and transformation teams introducing AI.

  • Download our free guide to people-centred AI adoption

  • See how we helped an inhouse Team become AI Confident

Promotional image for an ebook titled "Making AI work for people: a practical guide to people-centered AI adoption for IC teams." The image shows a black background with bold orange and white text and an orange button labeled "Download the ebook." There is also part of a tablet or phone screen displaying the ebook cover, which includes images of women and additional text.
Sign and pledge card from Global Alliance promoting responsible AI principles. The card lists seven principles: Ethics First, Human-Led Governance, Personal and Organizational Responsibility, Awareness, Openness, Transparency, Education, and Professional Development, Active Global Voice, Human-Centered AI for the Common Good. The black shield-shaped icon on the right says, 'I SIGNED THE VENICE PLEDGE,' with a checkmark and a feather quill symbol.

True is a proud signatory of the Global Alliance’s Venice Pledge, affirming our commitment to ethical AI standards and human-centred implementation.