Getting to know IOIC Fellows
In this Q&A with IOIC Howard reflects on the journey of IC from its early days to becoming a vital business function and how professionals can demonstrate true organisational impact beyond engagement scores.
In this Q&A with IOIC Howard reflects on the journey of IC from its early days to becoming a vital business function and how professionals can demonstrate true organisational impact beyond engagement scores.
Before Co-Founding True, Howard spent much of his career in senior in house communications and engagement roles at businesses such as Ernst & Young, GSK and latterly Johnson Matthey.
Over the past five and a half years, together with Mike Pounsford and Kevin Ruck, Howard has led work focused on how organisations listen. Following four ground-breaking reports, a book, entitled “Leading the Listening Organisation” was published by Routledge in December 2023.