Privacy policy.

Last updated: 1 October 2025

True Communications Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have.

1. Who we are

True Communications Ltd is a UK-registered company specialising in people-centred change and communications.


2. What information we collect

We may collect:

  • Your name, email address and other contact details when you fill in a form, sign up for our newsletter, download a resource, or contact us.

  • Information about how you use our website (via cookies or analytics tools).

3. How we use your information

We use your information to:

  • Respond to your enquiries and deliver our services.

  • Send newsletters or updates if you’ve opted in or where we rely on legitimate interest.

  • Improve our website and understand how it’s used.

You can unsubscribe from our emails at any time by clicking the link in our messages or emailing us at hello@true-comms.com.

4. Sharing your information

We do not sell your data. We only share it with trusted service providers who help us run our website, email system, or events and only for those purposes.

5. Cookies

Our website uses cookies to make the site work properly and to understand how visitors use it. You can adjust your browser settings to block or delete cookies at any time.

6. Your rights

You have the right to:

  • Ask for a copy of the information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time.

  • Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk.

7. How to contact us

If you have any questions about this policy or your data, please contact us at:

True Communications Ltd
Email: hello@true-comms.com